by Alain | Jan 20, 2021 | B2B, Customer Experience, Customer satisfaction, Lost and Found, lost and found management solution, lost and found manager, lost and found solution, Lost properties, Public transport, Uncategorized
Searchable items with images on iLost Lost and found solution in the digital age is all about convenience, simplicity and accessibility. You will agree with me, anything with an image becomes automatically easier, friendlier and memorable, doesn’t it? Even though I...
The shocking truth about honesty
Money is not everything!
by Alain | Jan 4, 2021 | B2B, Customer Experience, Customer satisfaction, Lost and Found, lost and found management solution, lost and found manager, lost and found solution, Lost properties, Public transport
foto cred. Karolina Grabowska Please picture these scenarios; Scenario #1: If you find a wallet containing cards such as an ID-card, a Gym-membership card, an invitation card with the email address and telephone number of the owner, would you go through the...
“Civic honesty is essential to social capital and economic development.”
iLost - your friend in lost and found management solution
by Alain | Dec 3, 2020 | Customer Experience, Customer satisfaction, Lost and Found, lost and found management solution, lost and found manager, lost and found solution, Lost properties
To quote Alain Cohn an Assistant Professor of Information at the University of Michigan School of Information who recently conducted research on civic honesty around the globe, “Civic honesty is essential to social capital and economic development.” With...
Yep, iLost will make your customers fall in love with you. ALL OVER AGAIN. Here is why
Instagram for lost and found in organisations
by Alain | Oct 6, 2020 | Customer Experience, Customer satisfaction, Lost and Found, Lost properties
Yesterday afternoon, I had an interesting but rather sad conversation with a friend of mine. Don’t worry, it wasn’t like somebody dying sad or euthanizing your pet sad. It was more of a bad customer experience sad. Customers are kings What are businesses without...
Lost & Found Customer Experience
it could be the last customer touchpoint!
by Florus | Jul 17, 2020 | Customer Experience
Everyone hates losing valuable possessions. Losing unimportant everyday stuff won’t be a problem for most of us, but imagine the horror of losing your phone, wallet or essential documents. People get stressed because of potential troubles they can get into. Even the...