by Alain | Feb 23, 2021 | B2B, Customer Experience, Customer satisfaction, Lost and Found, lost and found management solution, lost and found manager, lost and found solution, Lost properties, Public transport
Over 10 different languages! Anything new is always very exciting for any and everyone. iLost is humble to reveal a thrilling new update. iLostには新しい言語があります. That is Japanese for – iLost has a new language! Our product development team is working relentlessly,...
by Alain | Jan 20, 2021 | B2B, Customer Experience, Customer satisfaction, Lost and Found, lost and found management solution, lost and found manager, lost and found solution, Lost properties, Public transport, Uncategorized
Searchable items with images on iLost Lost and found solution in the digital age is all about convenience, simplicity and accessibility. You will agree with me, anything with an image becomes automatically easier, friendlier and memorable, doesn’t it? Even though I...
by Alain | Jan 4, 2021 | B2B, Customer Experience, Customer satisfaction, Lost and Found, lost and found management solution, lost and found manager, lost and found solution, Lost properties, Public transport
foto cred. Karolina Grabowska Please picture these scenarios; Scenario #1: If you find a wallet containing cards such as an ID-card, a Gym-membership card, an invitation card with the email address and telephone number of the owner, would you go through the...
by Alain | Dec 17, 2020 | B2B, Customer Experience, Customer satisfaction, Lost and Found, lost and found management solution, lost and found manager, lost and found solution, Lost properties, Public transport
Creating smiles, ‘one happy loser’ at a time Providing a lost and found solution is not only about reuniting people with their lost items. There are more aspects to take into consideration, especially when you are looking at delivering seamless services....
by Alain | Dec 3, 2020 | Customer Experience, Customer satisfaction, Lost and Found, lost and found management solution, lost and found manager, lost and found solution, Lost properties
To quote Alain Cohn an Assistant Professor of Information at the University of Michigan School of Information who recently conducted research on civic honesty around the globe, “Civic honesty is essential to social capital and economic development.” With...
by Alain | Oct 6, 2020 | Customer Experience, Customer satisfaction, Lost and Found, Lost properties
Yesterday afternoon, I had an interesting but rather sad conversation with a friend of mine. Don’t worry, it wasn’t like somebody dying sad or euthanizing your pet sad. It was more of a bad customer experience sad. Customers are kings What are businesses without...
